At Hetsi, we aim to provide a smooth and reliable shopping experience for all our customers across Pakistan. All orders are processed quickly and shipped with trusted delivery partners to ensure your products reach you safely.
Shipping:
We offer free shipping on all orders across Pakistan. Most orders are delivered within 3–5 working days, depending on your location. All products are carefully packed to ensure they arrive in perfect condition. Once your order is shipped, you will receive a confirmation with tracking details.
Returns:
We want you to shop with confidence at Hetsi. If you receive a defective or incorrect item, you can request a return or exchange as per our store policy. Items must be in their original condition and packaging. Once we receive and verify your return, we will process your refund or replacement promptly.
For any questions regarding shipping or returns, feel free to contact our friendly support team. We are here to ensure your shopping experience is simple and worry‑free.
